Showing posts with label training. Show all posts
Showing posts with label training. Show all posts

Monday, August 20, 2012

Down and Dirty...Part 5 – Kingdom of Wonder! - Phnom Penh


Currently waiting on the plane for an hour and half delay out of Guangzhou airport back to Shanghai. China Eastern Airline is known for it's terrible delays...but they usually figure it out before they board everybody!

Coming back from a week and a half in Cambodia. It was really an amazing experience. The very first thing you notice upon arrival is the contradictory immigration laws. I bought my visa for $25 when I landed, and it took all of one minute for them to process it. You don't even fill out any form...just pass them your passport and the cash. Immediately you go through immigration, this being the first time I've ever had my fingerprints taken. It seems a little strange to let everybody in without question and then think that taking their fingerprint will make them behave themselves.

The director of the CWEF office in Phnom Penh picked me up at the airport when it landed at 1.30am, and I was very thankful for that. You're immediately bombarded by people yelling “Hello, lady! You want taxi!?” and young men trying to take your bag away from you. Even though it was clear that I had someone to pick me up two guys put my bag in the back of the car thinking I would give them money for it. Suckers.

I learned a lot from the director about Cambodian life. First off, women are the ones that inherit the family fortune, mainly because they are the ones that are expected to take care of the parents in their old age. It's the exact opposite in China. I also found it interesting that Cambodian men aren't the type to sit around to smoke and drink, like you find in a lot of poor and developing countries. The men are out working, as they are still expected to support their family even though they won't inherit anything. I also asked about the prevalence of violence against women, and it seems that's not such a big issue either in Cambodia. The biggest issue it seems facing the country is problem foreigners. Child and women trafficking is the one social ill that seems to be worse than other places.

My first full day in the country I went to Choeung Ek, or the Killing Fields. This was one of the sites of the Cambodian holocaust under Pol Pot during the Khmer Rouge in the 1970s. I didn't take any photos of the place out of respect for the dead, but I can tell you that the place is haunting. It was so strange to me to be on such a beautiful piece of land and to know what had happened there. Cambodians that were 'Western' were murdered and buried in mass graves. Basically anyone that knew a foreigner, had an education, or wasn't Khmer enough was put on the list -- this included children, because the Khmer Rouge wanted to avoid the children growing up and avenging their parents' deaths. There are so many graves that the workers just gave up on uncovering all of them. On our walk through, I actually saw some clothing and bones coming out of the ground from graves yet unearthed. Apparently that happens a lot during the rainy season...Just take a second to think about how you would react to that. If you want to know more, do a Google Image search.

Despite the somberness of the place, I actually really enjoyed seeing it. If I can use that word...Either way it helped me to understand the Khmer culture as the week progressed.

Under the reign of Pol Pot, almost ¼ of the population of Cambodia was killed (around 2 million out of 8 million). Because of that, there are very few elders in the country. Some of the village elders that CWEF work with are only 35 years old. So it was especially sad when a 90 year old man two doors down from the office passed away while I was there. The funeral was very much an experience, with the monks in orange robes and everyone else strictly in black and white. The songs and chanting over the megaphone lasted for three full days, and I'll tell you it made teaching a database class rather difficult. Here's a short video to give you an idea of how loudly I had to talk.



Thankfully my experience teaching in China in the past, with construction happening above and below you at all times, prepared me well for projecting my voice.

Seeing so very many foreigners around, I asked what was bringing them all there. Apparently, they ALL work for NGOs. While it's great that there are so many people working to help Cambodia pull itself back together after the Khmer Rouge, you can imagine what a mess it is. A lot of NGO projects create dependency, few of the organizations work together, and some people couple aid work with mission work, which can get messy if not done right.

The staff and volunteers of CWEF were amazingly hospitable. The retired volunteers from the States took me out to dinner and we got to see traditional Khmer dancing.



After four days of interviews and training, I took a long weekend to go up to Siem Reap and meet a fellow traveler friend. More on visiting the ancient temples of Angkor in the next post!

Sunday, June 10, 2012

Down and Dirty with Data in Asia - Part 1


So I've been in China for three weeks now and am finally beginning to settle in. I moved in to my flat last night in Shanghai and I no longer have to sleep on an air mattress in my friend's living room...meaning I can finally go to sleep when I want!

My summer internship is with a small charity called Concordia Welfare and Education Foundation (CWEF). They work in areas throughout China (Shanghai, Guangdong, and Yunnan provinces), Hong Kong, and Cambodia to help alleviate poverty through improved education, health, and service. In Shanghai they provide scholarships to the children of migrant workers so that they can attend middle or elementary school, and also to girls in Guangdong province for high school and university. In Yunnan they have a lot of health projects such as building latrines and wells, as well as training small children on how to wash their hands and brush their teeth. One of the largest projects in Cambodia is providing animals such as goats and pigs to widows so that they can begin to make a wage for their family. I've volunteered with CWEF in the past hosting large fundraising events in Shanghai, so I'm very, very happy to work with them again and use the skills I've learned at the School of Information to help them again.

My internship is to train all the staff in all the various offices on how to use their new online database, CiviCRM on the Wordpress platform. CiviCRM is an open source Constituency Relationship Management system designed specifically with non-profits in mind. With so many different projects in so many different areas, it's been hard for head office in Hong Kong to keep up-to-date on what's happening, and a lot of the regional offices feel like they don't have much connection with the work in other places. By implementing this system to easily share information, the organization can become more efficient and communicate their impact more readily. In addition, by collecting data on their projects on a regular basis, CWEF can analyze and visualize their impact in more interesting ways. In terms of consulting, I will be looking into their workflow and communication flows to determine areas of improvement, and will develop a how-to guide for hosting a fundraising event. I'll also be looking into how they can use their civiCRM to connect to their donors in more meaningful ways.

Students collaborate on a creative project during a CLA training
My second week I had the chance to sit in on one of CWEF's programs, the Concordia Leadership Academy (CLA). This CLA training took place at Jinshan No. 3 Middle School, about an hour south of Shanghai, a city many migrant workers move to. The children of these migrant workers will most likely not continue on to high school, and so CLA is there to teach them some soft skills like teamwork, leadership, and communication, that will help them once they enter the workforce in a few years. From an American perspective, courses like this aren't that exciting, but this is actually quite unique in the context of the Chinese education system which focuses on memorization and passing exams. The teachers were all quite excited to be a part of it, and one told us that she noticed one student in particular made drastic improvements in expressing herself and sharing her ideas with the class after taking part in CLA.

Last week I went down to the CWEF headquarters in Hong Kong to meet with the director. It was great to have my hostel in the same building as the office, but that also meant that I was stuck in the center of Tsim Sha Tsui – one of the busiest and most crowded parts of the city state. I got to have lunch with an old friend, though, and got some great photos of the Hong Kong skyline during the daily light show.

Hong Kong island seen from Kowloon - Batman jumped off that tall building in the Dark Knight!


After my initial meeting with the director, I now have a plan now for developing strong lesson plans for training the staff on their CiviCRM. What's struck me so far as being the biggest challenge in training the staff has been determining protocols and procedures for the use of the CiviCRM. The director of service learning had a lot of questions for me about how they are supposed to use the database, and I realized that this is something I will have to work on very hard in concert with the director of CWEF.



I spent this last weekend in Shenzhen, which is only an hour away from Hong Kong in southern China. I stayed with my brother who is an English teacher there, and we had a couple interesting nights killing some of the largest cockroaches I've ever seen...that's a U.S. quarter next to that thing. These guys are crazy fast, and they fly. Eeeeek!








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If you'd like to know more about how non-profits can use data, check out DataKind, or the events page of the first annual A2 DataDive from this February.